General terms and conditions

General terms and conditions with customer information

scope
Conclusion of the contract
Prices and terms of payment
Delivery and shipping conditions
Right of withdrawal
Retention of title
Liability for defects
Applicable law
Information on online dispute resolution

1. Scope

1.1 These general terms and conditions (hereinafter referred to as "AGB") by "Holger Honig", act under "Honey Decoration" (hereinafter referred to as "seller"), apply to all contracts that a consumer or entrepreneur (hereinafter referred to as "customer") with the seller over the goods offered by the seller in his online shop. The involvement of the customer's own conditions is contradicted, unless something else has been agreed.

1.2 Consumer is every natural person who concludes a legal transaction for a purpose that can mostly be attributed to its commercial nor their independent professional activity.

1.3 The entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is concluded.

2. Contract conclusion

2.1 The presentation of the goods in particular in the online shop is not yet a binding offer of the seller.

2.2 First, the customer puts the selected goods in the shopping cart. In the subsequent step, the ordering process begins, in which all required data for order processing is recorded.

A summary of the order and contract data appears at the end of the ordering process.

Only after confirmation of these order and contract data by clicking on the ordering process that concludes the button does the customer release a binding offer for the purchase of the goods contained in the shopping cart.

2.3 The seller accepts the customer's offer through the following possible alternatives:

Sending a written order confirmation or an order confirmation in text form (fax or email)

Request for payment to the customer after submitting the order

Delivery of the ordered goods

The first alternative that has occurred is decisive for the time of acceptance.

The deadline for accepting the offer begins on the day after the customer is sent and ends with the course of the fifth day, which follows the submission of the offer. If the seller does not accept the customer's offer within the aforementioned period, this represents the rejection of the offer. The customer is then no longer tied to his declaration of intent.

2.4 The contractual text of the contract concluded between the seller and the customer is stored by the seller. The contract text is stored on the seller's internal systems. The customer can view the general terms and conditions at any time on this page. The order data, the cancellation policy and the terms and conditions are sent to the customer by email. After completing the order, the contract text is accessible to the customer via his customer login free of charge, provided that he has opened a customer account.

2.5 All of the entries made are displayed before clicking the order button and can be viewed by the customer before sending the order and can be corrected by pressing the back button of the browser or the usual mouse and keyboard functions. In addition, if available, the customer is available for correction buttons that are labeled accordingly.

2.6 The contract language is German.

2.7 It is the responsibility of the customer to provide a correct email address to contact and process the order, as well as to set the filter functions in such a way that emails that affect this order can be delivered.

3. Prices and terms of payment

3.1 The prices specified are included. VAT.
Our used goods are subject to differential taxation; The special regulation for used objects in accordance with Section 25a (6) UStG is used. The VAT for used objects is therefore not shown separately. !

If additional shipping costs are incurred, this can be found in the product description.

3.2 The customer can select the payment methods that are available in the online shop.

3.3 In advance by bank transfer, payment, unless otherwise agreed, is due immediately after the contract is concluded.

3.4 When paying by "PayPal", payment processing is carried out via PayPal (Europe) S.à r.l. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg. The terms of use of PayPal apply. These can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.

3.5 When paying by "immediately", payment processing is carried out via the payment service provider STJUB, Theresienhöhe 12, 80339 Munich (hereinafter "immediately"). In order to be able to make use of the payment method, the customer needs an online banking account with PIN/TAN procedure that is activated immediately, with which he can legitimize himself according to the payment process and confirm the payment instructions towards "immediately" . Payment is made immediately after the payment process has been completed and the customer's bank account is charged. More information about the payment method "Immediately" can be found on the Internet at https://www.klarna.com/sofort/.

4. Delivery and shipping conditions

4.1 The delivery of goods on the shipping route takes place within 2-4 working days to the delivery address provided by the customer. In deviation from this, the delivery address stored by the customer at PayPal is decisive when paying by PayPal.

4.2 If the seller arises due to the specification of an incorrect delivery address or an incorrect addressee or other circumstances that lead to the impossibility of delivery, additional costs, these are to be replaced by the customer, unless he is not responsible for the wrong information or impossibility. The same applies in the event that the customer was temporarily prevented from accepting the service, unless the seller has previously announced the service appropriately. The costs of the return are except for this regulation if the customer has effectively exercised his right of withdrawal. It remains with the statutory or the regulation made by the seller.

5. Right of withdrawal

5.1 If the customer is a consumer, he is generally entitled to a right of withdrawal.

5.2 The cancellation policy of the seller applies to the right of withdrawal.

RIGHT OF WITHDRAWAL

Consumers are entitled to a legal right of withdrawal. Consumer is every natural person who concludes a legal transaction for purposes who, mostly, cannot be attributed to their commercial or independent professional activity (§ 13 BGB).

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier who has or has taken possession of the goods.

To exercise your right of withdrawal, you must:

Holger Honig, Honey Decoration, Heusenstammerstraße 3, 63179 Obertshausen
E-mail: kontakt@honey-decoration.de, Tel. No. 06104-9476855

Using a clear explanation (e.g. a letter sent by post or/ email), information about your decision to cancel this contract.

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received.

For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment.

We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is to be found to check the quality, properties and

How the goods are not necessary to deal with them.

End of the statutory cancellation policy

Exclusion or premature expiry of the right of cancellation:

There is no right of withdrawal in deliveries of sound or video recordings (e.g. CD, music or video cassettes) or computer software in a sealed packaging if the seal has been removed after delivery.

There is also no right of withdrawal in goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

At:

Holger Honig, Honey Decoration, Heusenstammerstraße 3, 63179 Obertshausen, kontakt@honey-decoration.de, Tel. 06104-9476855

Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*):

____________________________________________________________

Ordered on (*)/received on (*) ________________________

Name of the consumer (s) ______________________

Address of the consumer (s) ______________________

Signature of the consumer (s)

(only if notified on paper) ______________________

Date ____________________________

(*) Coat incorrect

6. Removal of title

If the seller occurs in advance, the goods will remain the property of the seller until the purchase price has been paid in full.

7. Liability for defects

7.1 With regard to the guarantee, the provisions of the legal liability apply, insofar as nothing deviating has been agreed in these terms and conditions.

7.2 The customer is asked to complain about the delivered goods with obvious transport damage to the deliverer and to inform the seller. The non -compliance has no effect on the customer's legal or contractual claims for defects.

8. Applicable law

The right of the Federal Republic of Germany, to the exclusion of the laws on the international purchase of mobile goods.

The legal regulations for the restriction of the choice of law and the applicability of mandatory provisions in particular of the state in which the customer has his habitual residence remain unaffected.

9. Information on online dispute resolution

The platform for the online dispute settlement of the EU Commission can be called up on the Internet at the following link: https://ec.europa.eu/odr

"We are not ready and not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board."